In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

Agos­ti­ni Ltd has tak­en an­oth­er cal­cu­lat­ed step in its re­gion­al ex­pan­sion strat­e­gy, fi­nal­is­ing the ac­qui­si­tion of Massy Dis­tri­b­u­tion (Ja­maica) Ltd in a trans­ac­tion that ...