At Sacramento State, Fernanda Maciel, Ph.D., is shaping analytics education not only in the classroom, but also ...

In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

People with mobility and other limitations are getting the chance to experience birding through a movement that aims to make the hobby accessible to everyone. Crowdsourced accessibility maps help disa ...

The day nurses went on strike while patients languished in the hospital for medical care, I couldn’t help but remember Florence Nightingale.