Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

When Ellis Jones and Nathaniel “Safety Nate” Miller began comparing their experiences leading safety in complex organizations, they quickly recognized a shared concern: many organizations lack a clear ...